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Frequently Asked Questions:

I’m confused by the ticketing groups, what do they mean?

The audience will be split up in different groups over the course of the show for traveling purposes. There are groups that walk and groups that bicycle. Be sure to pick whichever method of travel is comfortable for you. Bicycles are not provided by the theater.

How is the audience traveling?

As an audience member, you will either be walking on foot with Sherlock or biking with Sherlock around the neighborhood. Audience members who sign up for a biking group (and bring their own bicycle) will bike to locations out of basic walking distance. Audience members who sign up for a walking track will walk to businesses and locations in the immediate vicinity of Filament.

Are there discounts for children or seniors?

For this show, we are not offering discounted individual tickets. However you can purchase a Filament TenPass that equals out to $12 per ticket. More info at https://filamenttheatre.org/ten-pass/

Is this a childrens show?

The show is recommended for adventurous audience members ages 8 and up. There are many opportunities for critical thinking and deduction that require the most skilled intellect. Your mind will be challenged no matter your age. Regardless of age, come prepared to play!

Are Group Discounts available?

Yes! We offer the Filament TenPass that equals out to $12 per ticket. More info at https://filamenttheatre.org/ten-pass/ Groups of 15 of more, will be split up among the traveling groups.

How long is the show?

The show runs approximately 100 minutes with no intermission. There will be opportunities for restroom breaks during the show.

What if weather conditions are bad?

In the event of bad weather, all people who have purchased tickets will be emailed to notify you of the status of the show. In the event that the show is cancelled, you will be contacted by the box office to re-schedule your ticket. If the weather is threatening, see Filament’s twitter feed or facebook page for updates. You can also email: Boxoffice@filamenttheatre.org

What do I need to bring with me?

Water, comfortable clothing, Sun wear (sunscreen, hat, glasses), and of course your excellent powers of observation. **If you have purchased a biking group ticket, you must bring your own bike and helmet.

Are any of the groups wheelchair accessible?

The walking groups travel to all wheelchair friendly locations.

I want to bring my 8 year old daughter but I don’t want to leave my 6 year old son at home. Can I bring children under the age recommendation?

We do have a recommendation for ages 8+ because of the active nature of this show. However, younger siblings can join too. We encourage younger audience members to go with the walking groups. No strollers.

How challenging is the biking group?

The biking group rides just under 2 miles during the show. It travels neighborhood streets instead of main roads as much as possible.

I get nervous with audience participation. Is this show not for me?

As long as you feel comfortable travelling with a small group, you will be made to feel empowered by the actors. No one will be asked to do anything they are uncomfortable doing.

How far is the walking group going?

The walking group travels about a half mile in total. There are a few stopping points along the way.

Do you have any bikes to rent?

Filament does not have bicycles to rent, however, there is now a DIVVY BIKE station just around the block from Filament at Milwaukee & Cuyler ave. Click here to learn more…

I’m bringing a bike, but my tires are low on air. Does Filament have a bike pump?

Yes! We will have a pump in the lobby. If you know your bike needs air ahead of time, please fill your tires before the show starts. If this is your first ride of the season, please test ride it (or visit a tune-up shop) in advance to anticipate if there may be any issues before coming to Filament.

Where can I park?

There is limited street parking available on Milwaukee Ave., but ample parking at the Sears lot at Cicero/Irving Park Road.

Are concessions available?

Concessions will not be available at Filament but there will be opportunities in your group to get treats at businesses that you visit during the show.

Can I have my birthday party to the show?

Yes! After the show, we would be happy to set up a table for any treats you would like to bring for your party. Be sure to email boxoffice@filamenttheatre.org ahead of time so that we can prepare for you.